售后服务
shouhoufuwurexian yinxiansenshouhoukefudianhua：400-660-2205
gongzuoshijianzhouyizhizhouwu8:30-17:30
一、产品保修政策
1.1yinxiansenkejichanpinbaoxiuzhengce
xiaofeizhetongguohefaqudaogoumaideyinxiansenxilierenyichanpin，ruguochuxianfeirenweisunhuaidexingnengguzhang，xiangyou🦩yinxiansenpinpai“baoxiu／baotui／baohuan”（jiancheng“sanbao”）defu🐭wuchengnuo。
1.ziqianshou、goumaizhiꦇriqi7rinei，benchanpinchuxianfeirenweisunhuaidexingnengguzhang，xiaofeizhekexuanzetuihuohuogenghuantongxinghaotongguigedeyinxiansenchanpinꦯhuoxiuli；
2.ziqianshou、goumaizhiriqi8ri－15rinei，benchanpinchuxianfeirenweisunhuaidexingnengguzhang，xiaofeizhekexuanzegenghuantongxing𓆉haotongguigedeyinxiansenchanpinhuoxiuli；
3.zigoumaizhiriqi12geyuenei，benchanpinchuxianfeirenweisunhuaidexingnengguzhang，xiaofeizhexiangyoumianfeibaoxiufuwu。
● mianfeibaohuan：chanpingoumaihouzaixiangguanbaohuanqineichuxianshebeixingnengwenti，jingguoyinxiansen🌺gongsihuoxiangguanrenzhengdailishangjishujiancerenyuanquerenguzhang，qiewaiguanwuhuashang、baozhuangqiquan，kemianfeigenghuantongyixinghaohuoyugaichanpinxingnengxiangdangdexinpin。genghuanxialaidexiacibeipinguiyinxiansengongsisuoyou。
● mianfeibaoxiu：chanpingoumaihouzaixiangguanbaoxiuqineichuxianshebeixingnengwenti，jingguoyinxiansengongsijiancequerenguzhang，duiyufuhe“mianfeiweixiufanwei”de，jiangmianfeiduigaichanpinjinxingweixiujigenghuan🍃guzhangjian。
● shoufeiweixiu：chanpingoumaihouzaixiangguanbaoxiuqineichuxianshebeixingnengwenti，🔴jingguoyinxiansengongsijiancequerenguzhang，duiyubufuhe“mianfeiweixiufanwei”de，jiangduigaichanpinjinxingyouchangweixiufuwu。
● zhongshenweixiu：zibaoxiuqihouzhichanpintingchan，yinxiansengongsifuzecichanpinzhongshenyouchangweixiufuwu。
● mianfeishengji：wosiyanfachudegexiliechanpinshengjibao、chanpinziliao、yonghushouce、chanpingonggao、changjianwentiღ、jiejuefangandengxinxihuidiyishijianfabuzaiwosiguanwangshang，ninkeyizaimhkwm.cnshangdedaojishuzhichi，mianfeixiazaisuogoushebeizuixinxiangguanxinxi。tongshiyekeyiyuwosijishugongchengshilianxi，womenjiangjiechengweininfuwu。
注：
&n🎐bsp; 1. benbaoxiuzhengceneirongjingongcankao，youyugechanpin🐟youchayi，xiangxitiaokuanqingcanjiansuijibaoxiupingzheng。
2. cibaoxiuzhengcezhishiyongyuzhongguodaludiqu
1.2xialieqingkuangbushuyumianfeiweixiufanwei：
1. guobaoshangpin（chaoguosanbaobaoxiuqideshangpin）；huowufa🌳tigongshangpindefapiaojigoumaiping🐻zheng、baoxiukadengsanbaopingzhenghuozhesanbaopingzhengxinxiyushangpinbufujibeitugaide。
2. shangpindexinghaohezhizaobianhaobeitugai、sihuihuowufabianren。
&🦩nbsp;3. zaibengongsizhidingweixiuwangdianyiwaijishiyongfeibengongsilingbujianjinxingxiulihuogaizhuangyinqideguzhanghuosunhuai。
4. youyuhuozai、dizhen、shuizai、fengzai、leijidengziranzaihaijiyichangdianya、gonghai、ౠhuaxuewuzhideqinshierzaochengdeguzhanghesunhuai。
ꩲ ; 5. elietiaojian（youyan、huichen、shouchao、zhisheyangguangdeng）xiashiyong，huoweianshiyongshuomingshu🐟deyaoqiushiyong、weihuerzaochengdeguzhanghesunhuai。
&nbꦏsp;6. youyu、dieluo、yidong、yunshu、yiwujinru✤huofeibengongsisuozhizaodechanpindengyuanyinyinqideguzhanghuosunhuai。
7. youyu𝕴zhengchangmosunyinqidezhouqixing🐭jiancha、weihu、weixiuhuozhouqixinggenghuanlingbujian。
8. waiqiao、mianban、an🌞jiandengwaiguanlingjianhequdongruanjian、dianཧyuanxianjifushudianlandengfujianyijihaoyongcailiaodegenghuan。
&nbs🔜p; 9. shiyongfeibengongsizhidingdeyinxiansenzhengpinhaocaihuobenchanpinbuzhichidedayinjiezhisuoyinqidezhiliangwenti。
注：
&🉐nbsp; ;1. benbaoxiuzhengceneirongjingongcankao，youyugechanpinyouchayi，xiangxitiaokuanqingcanjiansuijibao🌠xiupingzheng。
2. cibaoxiuzhengcezhishiyongyuzhongguodaludiqu
二、产品退换货政策
2.1tuihuanhuobiaozhun
1. bixutigonggoumaipingzheng、👍baoxiukadengsanbaopingzheng。goumaipingzheng、sanbaopingzheng、jishentiaomaxinxiyushangpinbufujibeiౠtugaide，buzhichituihuanhuo。
&n🗹bsp; 2. biaoqiansedaiyichaifenghuoyishiyongde，biaoqiansedaibuzhichiwuliyoutuihuanhuo。rufeiyaotuihuanhuo，xukouchubiaoqiansedaichanpinjine。
3. xiangguanfujianyishi，feichanpinzhiliangwentibuyutuihuanhuo，rufeiyaotuihuanhuo，fujiandengfeiyongxukouchu。 🃏;
&n꧙bsp; 4. weianzhaoshiyongshuomingshushiyong、weihu、🅺baoguanerzaochengshangpinsunhuai，wufabanlituihuanhuo。
๊ 5. jiaxingguzhanghuoyingerenshiyonghuanjing🐠yingxiangshiyongxiaoguo，jingjiandingwuxingnengguzhang，buzhichibanlituihuanhuo
6. weijingshouquandeweixiu、wuyong、pengzhuang、shuhu、lanyong、jinye、shigu、gaidong、buzhengquedeanzhuangsuozaochengdeshangpinzhiliangwenti，huosihui💝、tugaibiaotie、jiqixuhao、fangweibiaoji。
2.2 yixiaqingkuangbuyubanlituihuanhuo
&nbs𒈔p; 1. guobaoshangpin（chaoguosanbaobaoxiuqideshangpin）；
2. weijingshouquandeweixiu、wuyong、pengzhuang、shuhu、lanyong、jinye、shigu、✱gaidong、buzhengquedeanzhuangsuozaochengdeshangpinzhiliangwenti，huosihui、tugaibiaotie、🔴jiqixuhao、fangweibiaoji。
&nb💮sp;3. wufatigongshangpindefapiaojigoumaipingzheng、baoxiukadengsanbaopingzhenghuozhesanbaopingzhengxinxiyushangpinbufujibeitugaide𝔉。
4.🦩 yichaifenghuoyishiyongdebangonghaocaibuzhichiwuliyoutuihuo，qitatongpinleishangpinsufengbaozhuangdakai、tongdian、kaijidengyishiyongde，chushangpinzishenzhiliangwentiwai，buzhichituihuanhuo。
&♛nbsp; 5. jiaxingguzhanghuoyingerenshiyonghuanjingyingxiangshiyongxiaoguo，jingjiandingwuxingnengguzhang，wufabanlituihuanhuo。
6. weianzhaoshiyongshuomingshushiyong、weihu、baoguanerzaochengshangpinsunhuaiܫ，wufaﷺbanlituihuanhuo。 ;
🅺 7. kehuhuofenxiaoshangjihuiyinxiansenkejidechanpinzaochengdewuliusunhuai，yinxiansenkejibuyutuihuanhuo。qingfenxiaoshanghuokehucanzhao《🍌zhonghuarenmingongheguoyouzhengfa》diwuzhang 、《kuaidizanxingtiaoli》diershiqitiao，xiangxiangguanwuliukuaidigongsisuopei。
三、国家法律所规定的功能性故障或商品质量问题
1. jingyouwosizhidinghuoteyueshouhoufuwuzhongxinjiancequerenzhiliangquexiandechanpin，bingchujujiance✃bao𒅌gao，kebanlituihuanhuo。
2. jingsuozaidijingxiaoshangshouhoubumenquerenshuyushangpinzhiliangwenti。kebanlituihuanhuo。
3. zaisanbaoyouxiaoqinei，tongyiguzhangxiuliliangci💛，rengbunengzhengchangshiyongde🃏chanpin，pingxiulizhetigongdexiulijiluhezhengming，youwosijishubumenjiandingshuyuchanpinzhiliangquexianwentide，kebanlituihuanhuo。
4. jingguojiaxiangguanquanwei♎bumenjiancejiandingfaxianwosichanpincunzaizhiliangquexian，youweijirenshen、caichananquanweixiande，kebanlituihuanhuo。
四、人为损坏界定标准
4.1 人为损坏定义
chuqurenweidediaoluosunhuai、jinshuisunhuai、richangmosundengzhiguanrenweisunhuai。
suoweide“renweisunhuai”bingfeirenkeyi、zhuanmen、youyidesunhuai，ershiyizhongbuzhengdangﷺdeshiyong，birutandai、biaoqianzhiliangcha，qingjiefangshixuanyongbudang，dayinhuanjingbijiaochadengdeng；
dayintoudeshiyongshouming50gongli，danguiding“ren♍weisunhuai”buzaizhibaofanweinei，youyuguoneikehuduitiaomadayinjideshiyongbijiaocuguang，shiyongyixiezhiliangbugaodebiaoqian（biaoqianbiaomianbujie）hetandai（jigouyanzhong），shiyonghuanjinghuichenbijiaodadeng，zaochengdayintourenweisunhuaixianxiangyanzhong。&n🎃bsp;
4.2 如何避免打印头“人为损坏”
1. jinliangshiyongyuanjipipeidebiaozhunhaocai，
2. jinliangshiyongzaihuanjingbijiaojiejingdechangsuo
3. jinliangbimianjuyoufushixingdewuzhijiechudayintou
4. jinliangjingchangxingqingjiedayintouhehaocaicanghe