售后服务
shouhoufuwurexian yinxiansenshouhoukefudianhua:400-660-2205
gongzuoshijianzhouyizhizhouwu8:30-17:30
一、产品保修政策
1.1yinxiansenkejichanpinbaoxiuzhengce
𝔉xiaofeizhetongguohefaqu⛎daogoumaideyinxiansenxilierenyichanpin,ruguochuxianfeirenweisunhuaidexingnengguzhang,xiangyouyinxiansenpinpai“baoxiu/baotui/baohuan”(jiancheng“sanbao”)defuwuchengnuo。
1.ziqianshou、goumaizhiriqi7ri♍nei,benchanpinchuxianfeirenweisunhuaidexingnengguzhang,xiaofeizhekexuanzetuihuohuogenghuantongxinghaotong♛guigedeyinxiansenchanpinhuoxiuli;
2.ziqianshou、goumaizhiriqi8🅺ri-15rinei,benchanpinchuxianfeirenweisunhuaidexingnengguzhang,xiaofeizhekexuanzegenghuantongxinghaotongguigedeyinxiansen🍎chanpinhuoxiuli;
3.zigoumaizhiriqi12geyuenei,benchanpinchuxianfeirenweisunhuaidexingnengguzhang,xiaofeizhexiangyoumianfeibaoxiufuwu。
● mianfeibaohuan:chanpingoumaihouzaixiangguanbaohuanqineichuxianshebeixingnengwenti,jingguoyinxiansengongsihuoxiangguanrenzhengdailishangjishujiancerenyuanquerenguzhang,qiewaiguanwuhuashang、baozhuangqiquan,kemianfeigenghuantongyixinghaohuoyugaichanpinxingnengxiangdangdexinpin。ꦫgenghuanxialaidexiacibeipinguiyinxiansengongsisuoyou。
● mianfeibaoxiu:chanpingoumaihouzaixiangguanbaoxiuqineichuxianshebeixingnengwenti,♕jingguoyinxiansengongsijiancequerenguzhang,duiyufuhe“mianfeiweixiufanwei”de,jiangmianfeiduigaichanpinjinxingweixiujigenghuanguzhangjian。
● shoufeiweixiu:chanpin𒅌goumaihouzaixiangguanbaoxiuqineichuxianshebeixingnengwenti,jingguoyinxiansengongsijiancequerenguzhang,duiyubufuhe“mianfeiweixiufanwei”de,jiangduigaichanpinjinxingyouchangweixiufuwu。
● zhongshenweixiu:zibaoxiuqihouzhichanpintingchan,yinxiansengongsifuzecichanpinzhongshenyouchangweixiufuwu。
● mianfeishengji:wosiyanfachudegexiliechanpinshengjibao、chanpinziliao、yonghushouce、🎀chanpingonggao、changjianwenti、jiejuefangandengxinxihuidiyishijianfabuzaiwosiguanwangshang,ninkeyizaimhkwm.cnshangdedaojishuzhichi,mianfeixia𝐆zaisuogoushebeizuixinxiangguanxinxi。tongshiyekeyiyuwosijishugongchengshilianxi,womenjiangjiechengweininfuwu。
注:
1. benbaoxiuzhengceneirongjin🍃gongcankao,youyugechan🅰pinyouchayi,xiangxitiaokuanqingcanjiansuijibaoxiupingzheng。
2. cibaoxiuzhengcezhishiyongyuzhongguodaludiqu
1.2xialieqingkuangbushuyumianfeiweixiufanwei:
 𓂃;  ꦕ;1. guobaoshangpin(chaoguosanbaobaoxiuqideshangpin);huowufatigongshangpindefapiaojigoumaipingzheng、baoxiukadengsanbaopingzhenghuozhesanbaopingzhengxinxiyushangpinbufujibeitugaide。
2. shangpindexinghaohezhizaobianhaobeitugai、sihuihuowufabianren。
&n꧙bsp; 3. zaibengongsizhidingweixiuwangdianyiwaijishi🐲yongfeibengongsilingbujianjinxingxiulihuogaizhuangyinqideguzhanghuosunhuai。
4. youyuhuozai、dizhen、shuizai、fengzai、leijidengziranzaihaijiyichangdianya、gonghai、huaxuewuzhi🧔deqinshierzao𝕴chengdeguzhanghesunhuai。
5.🐲 elietiaojian(youyan、huichen、shouchao、zhisheyangguang🦂deng)xiashiyong,huoweianshiyongshuomingshudeyaoqiushiyong、weihuerzaochengdeguzhanghesunhuai。
6. youyu、dieluo、yidong、yunshu、ඣyiwu⛎jinruhuofeibengongsisuozhizaodechanpindengyuanyinyinqideguzhanghuosunhuai。
7. youyuzhengchangmosunyinqidezhouqixingjiancha、weihu、weixiuhuozhouqi๊xinggenghuanlingbujian。
8. waiqiao、mianban、ﷺanjiandengwaiguanlingjianhequdongruan﷽jian、dianyuanxianjifushudianlandengfujianyijihaoyongcailiaodegenghuan。
🅷 9. shiyongfeibengongsizhidingdeyinxiansenzhengpinhaocaihuobenchanpinbuzhichidedayinjiezhisuoyinqidezhiliangwenti。
注:
1. benbaoxiuzhengceneirongjingongcan🃏kao,youyugechanpinyouchayi,xiang🐎xitiaokuanqingcanjiansuijibaoxiupingzheng。
2. cibaoxiuzhengcezhishiyongyuzhongguodaludiqu
二、产品退换货政策
2.1tuihuanhuobiaozhun
🦹 💮;1. bixutigonggoumaipingzheng、baoxiukadengsanbaopingzheng。goumaipingzheng、sanbaopingzheng、jishentiaomaxinxiyushangpinbufujibeitugaide,buzhichituihuanhuo。
2. biaoqiansedaiyichaifenghuoyishiyongde,biaoqiansedaibuzhichiwuliyoutuihuanhuo。rufeiyaotuihuanhuo,xukouchubiaoqianse𓆉daichanpinjine。
3. xiangguanfujianyishi,feichanpinzhiliangwentibuyutuihuanhuo,rufeiyaotuihuanhuo,fujiandengfeiyongxukouchu。 ꦦ;
4. weianzhaoshiyongshuomingshushiyong、weihu♒、baoguanerzaochengshangpinsunhuai,wufabanlituihuanhuo。
&n⭕bsp;5. 🐈jiaxingguzhanghuoyingerenshiyonghuanjingyingxiangshiyongxiaoguo,jingjiandingwuxingnengguzhang,buzhichibanlituihuanhuo
6. weijingshouquandeweixiu、wuyong、pengzhuang、shuhu、lanyong、jinye、shigu、gai🅠dong、buzhengquedeanzhuangsuozaochengdeshangpinzhiliangwenti,huosihui、tugaibiaotie、jiqixuhao、fangweibiaoji。
2.2 yixiaqingkuangbuyubanlituihuanhuo
𒐪 1. guobaoshangpin(chaoguosanbaobaoxiuqideshangpin);
2. weijingshouquandeweixiu、wuyong、pengzhuang、shuhu、lanyong、jinye、shigu、gaidong、buzhengquedeanzhuangsuozao🦋chengdeshangpinzhiliangwenti,huosihui、tugaibiaotie、jiqixuhao、fangweibiaoji。
&nb♏sp; 3. wufatigongshangpindefapiaojigoumaipingzheng、baoxiukadengsanbaopingzhenghuozhesanbaopingzhengxinxiyushangpinbufujibeitugaide。 🎀;
4. yichaifenghuoyishiyongdebangonghaocaibuzhichiwuliyoutuihuo,qitatongpinleishangpinsufengbaozhuangdakai、tongdian♋、kaijidengyishiyongde,chushangpinzishenzhiliangwentiwai,buzhichituihuanhuo。
5. jiaxinggu🦹zhanghuoyingerenshiyonghuanjingyingxiangshiyongxiaoguo,jingjiandingwuxingnengguzhang,wufabanlituihuanhuo。
&♒nbsp; 6. weianzhaoshiyongshuomingshushiyong、weihu、baoguanerzaochengshangpinsunhuai,wufabanlituihuanhuo。&n✱bsp;
7. kehuhuofenxiaoshangjihuiyinxiansenkejidechanpinzaochengdewuliusunhuai,yinxiansenkejibuyutuihuanhuo。🌳qingfenxiaoshanghuokehucanzhao《zhonghuarenmingongheguoyouzhengfa》diwuzhang 、《kuaidizanxingtiaoli》diershiqitiao,xiangxiangguanwuliukuaidigongღsisuopei。
三、国家法律所规定的功能性故障或商品质量问题
1. jingyouwosizhidinghuoteyueshouhouꦆfuwuzhongxinjiancequeren﷽zhiliangquexiandechanpin,bingchujujiancebaogao,kebanlituihuanhuo。
2. jingsuozaidijingxiaoshangshouhoubumenquerenshuyushangpinzhiliangwenti。kebanlituihuanhuo。
3. zaisanbaoyouxiaoqinei,tongyiguzhangxiuliliangci,rengbunengzhengchangshiyongdechanpin,pingxiulizhetigongdexiulijiluhezhengming,youwosijishubumenjiandingshuyuchanpinzhiliangquexianwentide♑,kebanlituihuanhuo。
4. jingguojiaxiangguanquanweibumenjiancejiandingfaxianwosichanpinไcunzaizhiliangquexian,youweijirenshen、caichananquanweixiande,kebanlituihuanhuo。
四、人为损坏界定标准
4.1 人为损坏定义
chuqurenweidediaoluosunhuai、jinshuisunhuai、richangmosundengzhiguanrenweisunhuai。
suoweide“renweisunhuai”bingfeirenke🐟yi、zhuanmen、youyidesunhuai,ershiyizhongbuzhengdangdeshiyong,birutandai、biaoqianzhiliangcha,qingjiefangshixuanyongbudang,dayinhuanjingbijiaochadengdeng;
dayintoudeshiyongshouming50gongli,danguiding“renweisunhuai”buzaizhibaofanweinei𓃲,youyuguoneikehuduitiaomadayinjideshiyongbijiaocuguang,shiyongyixiezhiliangbugaodebiaoqian(biaoqianbiaomianbujie)hetandai(jigouyanzhong),shiyonghuanjinghuichenbijiaodadeng,zaochengdayintourenweisunhuaixianxiangyanzhong。
4.2 如何避免打印头“人为损坏”
1. jinliangshiyongyuanjipipeidebiaozhunhaocai,
2. jinliangshiyongzaihuanjingbijiaojiejingdechangsuo
3. jinliangbimianjuyoufushixingdewuzhijiechudayintou
4. jinliangjingchangxingqingjiedayintouhehaocaicanghe