售后服务
shouhoufuwurexian yinxiansenshouhoukefudianhua：400-660-2205
gongzuoshijianzhouyizhizhouwu8:30-17:30
一、产品保修政策
1.1yinxiansenkejichanpinbaoxiuzhengce
xiaofeizhetongguohefaqudaogoumaideyinxiansenxilierenyichanpin，ruguochuxianfeirenweisunhuaidexingnengguzhang，xiangyouyinxiansenpinpaiꦺ“baoxiu／baotui／baohuan”（jiancheng“sanbao”）defuwuchengnuo。
1.ziqianshou、goumaizhiriqi7rinei，benchanpinchuxianfeirenweisunhuaidexingnengguzhang，xiaofeizhekexuanzetuihuohuogenghuantongxinghaotongguigedeyinxiansenchan🍰pinhuoxiuli；
2.ziqianshou、goumaizhiriqi8ri－15ri𝔉nei，benchanpinchuxianfeirenweisunhuaidexingnengguzhang，xiaofeizhekexuanzegenghuantongxinghaotongguigedeyinxiansenchanpinhuoxiuli；
3.zigoumaizhiriqi12geyuenei，benchanpinchuxianfeirenweisunhuaidexingnengguzhang，xiaofeizhexiangyoumianfeibaoxiufuwu。
● mianfeibaohuan：chanpingoumaihouzaixiangguanbaohuanqineichuxianshebeixingnengwenti，jingguoyinxiansengongsihuoxiangguanrenzhengdailishang🎃jishujiancerenyuanquerenguzhang，qiewaiguanwuhuashang、baozhuangqiquan，kemianfeigenghuantongyixinghaohuoyugaichanpinxingnengxiangdangdexinpin。genghuanxialaidexiacibeipinguiyinxiansen🌳gongsisuoyou。
● mianfeibaoxiu：chanpingoumaihouzaixiangguanbaoxiuqineichuxianshebeixingnengwenti，jingguoyinxiansengongsijiancequerenguzhang，duiyufuhe“mianfeiweixiufanwei”de，jiangmianfeiduigaichanpinjinxingweixiujigenghuanguzhang🌺jian。
● shoufeiweixiu：chanpingoumaihouzaixiangguanbaoxiu𓂃qineichu𓃲xianshebeixingnengwenti，jingguoyinxiansengongsijiancequerenguzhang，duiyubufuhe“mianfeiweixiufanwei”de，jiangduigaichanpinjinxingyouchangweixiufuwu。
● zhongshenweixiu：zibaoxiuqihouzhichanpintingchan，yinxiansengongsifuzecichanpinzhongshenyouchangweixiufuwu。
● mianfeisheng🎃ji：wosiyanfachudegexiliechanpinshengjibao、chanpinziliao、yonghushouce、chanpingonggao、changjianwenti、ღjiejuefangandengxinxihuidiyishijianfabuzaiwosiguanwangshang，ninkeyizaimhkwm.cnshangdedaojishuzhichi，mianfeixiazaisuogoushebeizuixinxiangguanxinxi。tongshiyekeyiyuwosijishugongchengshilianxi，womenjiangjiechengweininfuwu。
注：
1. benbaoxiu🅠zheng𓃲ceneirongjingongcankao，youyugechanpinyouchayi，xiangxitiaokuanqingcanjiansuijibaoxiupingzheng。
2. cibaoxiuzhengcezhishiyongyuzhongguodaludiqu
1.2xialieqingkuangbushuyumianfeiweixiufanwei：
&𝓰nbsp; 1. guobaoshangpin（chaoguosanbaobaoxiuqideshangpin）；huowufatigongshangpindefapiaojigoumaipingzheng、baoxiukadengsanbaopingzhenghuozhesanbaopingzhengxinxiyushangpinbufujibeitugaide。
2. shangpindexinghaohezhizaobianhaobeitugai、sihuihuowufabianren。
3. zaibengongsizhidingweixiuwangdianyiwaijishiyongfeibengongsilingbujianjinxingxiulihuogaizhuangyinqide💫guzhanghuosunhuai。
4. youyuhuozai🎃、dizhen、shuizai、fengzai、leijidengziranzaihaijiyichangdianya、gonghai、huaxuewuzhideqinshierzaochengdeguzhanghesunhuai。
; 5. elietiaojian（youyan、huichen、shouchao、zhisheyangguangdeng）xiashiyong，huoweianshiyongshuomingshudeyaoqiushiyong、🏅weihuerzaochengdeguzhanghe🌼sunhuai。
6. youyu、dieluo、yidong、🅺yunshu、yiwujinruhuofeibengongsisuo🌸zhizaodechanpindengyuanyinyinqideguzhanghuosunhuai。
🀅; 7. youyuzhengchangmosunyinqidezhouqixingjiancha、weihu、weixiuhuozhouqixinggenghuanlingbujian。
8. waiqiao、mianban、anjiandengwaiguanlingjianhequdongruanjian、dianyuanxianjifushudianlandengfujianyijihaoyong⛎cailiaodegenghuan。
 ℱ;9. shiyongfeibengongsizhidingdeyinxiansen𝓰zhengpinhaocaihuobenchanpinbuzhichidedayinjiezhisuoyinqidezhiliangwenti。
注：
1. benbaoxiuzhengceneirongjingongcan✨kao，youyugechanpinyouchayi，xiangxitiaokuanqingcanjiansuijibaoxiupingzheng。
2. cibaoxiuzhengcezhishiyongyuzhongguodaludiqu
二、产品退换货政策
2.1tuihuanhuobiaozhun
1. bixutigongꦏgoumaipingzheng、baoxiukadengsanbaopingzheng。goumaipingzheng、sanbaopingzheng、jishentiao🀅maxinxiyushangpinbufujibeitugaide，buzhichituihuanhuo。 ;
2. biaoqianཧsedaiyichaifenghuoyishiyongde，biaoqiansedaibuzhichiwuliyoutuihuanhuo。rufeiyaotuihuanhuo，xukouchubiaoqiansedaichanpinjine。
💃; 3. xiangguanfujianyishi，feichanpinzhiliangwentibuyutuihuanhuo，rufeiyaotuihuanhuo，fujiandengfeiyongxukouchu。
4. weianzhaoshiyongshuomingshushiyong、weihu、baoguanerzaochengshangpinsunhuai🎀，wufabanlituihuanhuo。
5.🍌 jiaxingguzhanghuo🍌yingerenshiyonghuanjingyingxiangshiyongxiaoguo，jingjiandingwuxingnengguzhang，buzhichibanlituihuanhuo
6. weijingshouquandeweixiu、wuyong、pengzhuang、shuhu、lanyong、jinye、shiguꦅ、gaidong、buzhengquedeanzhuangsuozaochengdeshangpinzhiliangwenti，huosihui𝓡、tugaibiaotie、jiqixuhao、fangweibiaoji。
2.2 yixiaqingkuangbuyubanlituihuanhuo
; 1. guobaoshangpin（chaoguosanbaobaoxiuqideshang🗹pin）；
2. weijingshouquandeweixiu、wuyong、pengzhuang、🧸shuhu、lanyong、jinye、shigu、gaidong、buzhengquedeanzhuangsuozaochengdeshangpinzhiliangwenti，huosihui、tugaibiaotie、jiqixuhao、fangweibiaoji。
3. wufatigongshang💯pindefapiaojigoumaipingzheng、baoxiukadengsanbaopingzhenghuozhesanbaopingzhengxinxiyushangpinbufujibeitugaide。
4. yichaifenghuoyishiyongdebangonghaocaibu♋zhichiwuliyoutuihuo，qitatongpinleishangpinsufengbaozhuangdakai、tongdian、kaijidengyishiyongde，chushangpinzishenzhiliangwentiwai，buzhichituihuanhuo。
; 🐠;&nbs𒅌p;5. jiaxingguzhanghuoyingerenshiyonghuanjingyingxiangshiyongxiaoguo，jingjiandingwuxingnengguzhang，wufabanlituihuanhuo。
6. weianzhaoshiyongshuomingshushiyong、weihu、baoguanerzao꧃chengshangpinsunܫhuai，wufabanlituihuanhuo。
7. kehuhuofenxiaoshangjihuiyinxiansenkejidechanpinzaochengdewuliusunhuai，yinxiansenkejibuyutuihuan♛huo。qingfenxiaoshanghuokehucanzhao《zhonghuarenmingongheguoyouzhengfa》diwuzhang 、《kuaidizanxingtiaoli》diershiqitiao，xiangxiangguanwuliukuaidigongsisuopei。
三、国家法律所规定的功能性故障或商品质量问题
1. jingyouwosizhidinghuoteyueshouhou💯fuwuzhongxinjiancequerenzhiliangquexiandechanpin，bingchujujiancebaogao，kebanlituihuanhuo。
2. jingsuozaidijingxiaoshangshouhoubumenquerenshuyushangpinzhiliangwenti。kebanlituihuanhuo。
3. zaisanbaoyouxiaoqinei，tongyiguzhangxiuli👍liangci，💜rengbunengzhengchangshiyongdechanpin，pingxiulizhetigongdexiulijiluhezhengming，youwosijishubumenjiandingshuyuchanpinzhiliangquexianwentide，kebanlituihuanhuo。
4. jingguojiaxiangguanquanweibumenjiancejiandingfaಞxianwosichanpincunzaizhiliangquexian，youweijirenshen、༒caichananquanweixiande，kebanlituihuanhuo。
四、人为损坏界定标准
4.1 人为损坏定义
chuqurenweidediaoluosunhuai、jinshuisunhuai、richangmosundengzhiguanrenweisunhuai。
suoweide“renweisunhuai”bingfeirenkeyi、zhuanmen、youyidesunhuai，ershiyizhongbuzhengdangdeshiyong，birutandai、biaoqianzhiliangcha，qingjiefangshixuanyong𒅌budang，dayinhuanjingbijiaochadengdeng；
dayintoudeshiyongshouming50gongli，danguiding“renweisunhuai”buzaizhibaofanweinei，youyuguoneikehuduitiaomadayinjideꦗshiyongbijiaocuguang，shiyongyixiezhiliangbugaodebiaoqian（biaoqianbiaomianbujie）hetandai（jigouyanzhong），shiyonghuanjinghuichenbijiaodadeng，zaochengdayintourenweisunhuaixianxiangyanzhong。
4.2 如何避免打印头“人为损坏”
1. jinliangshiyongyuanjipipeidebiaozhunhaocai，
2. jinliangshiyongzaihuanjingbijiaojiejingdechangsuo
3. jinliangbimianjuyoufushixingdewuzhijiechudayintou
4. jinliangjingchangxingqingjiedayintouhehaocaicanghe